Last updated: September 4, 2026
Shanghai Hitelecom Communication Technology Co., Ltd. (“Hitelecom”, “we”) respects your privacy. This policy explains what personal information we collect through www.hitelecom.com, how we use and protect it, and the choices you have.
1. Information we collect
Inquiry forms. When you submit a contact or inquiry form, we collect the details you provide: your name, phone number, email address, and the content of your message (which may include your company, application, and project requirements).
Technical logs. Like most websites, our hosting provider (Cloudflare) processes standard connection data such as IP address, browser type, and requested pages in order to deliver and protect the site. We do not run advertising trackers, and we do not build or sell behavioral profiles.
2. How we use your information
- To respond to your inquiry and communicate with you about products, quotations, and technical support;
- To take pre-contractual steps and perform a contract at your request;
- To maintain the security and availability of this website;
- To comply with applicable laws and regulations.
3. Legal bases
Where the GDPR or similar data-protection laws apply, we process your information on the basis of your consent (when you submit a form), of pre-contractual or contractual necessity, and of our legitimate interest in operating and securing a business website.
4. How we share information
We do not sell your personal information. Form submissions are relayed to our sales mailbox through our form-processing provider (Web3Forms) and are accessed only by Hitelecom staff who need the information to handle your request. Service providers process data on our behalf under appropriate safeguards.
5. International transfers
We are based in Shanghai, China, and our service providers may operate in other countries. When you submit a form, your information may be transferred to and processed in these locations, protected in accordance with this policy.
6. Data retention
We keep inquiry records for as long as needed to handle your request and to maintain the resulting business relationship. Records are then deleted or anonymized, unless a longer retention period is required by law.
7. Your rights
You may request access to, correction of, or deletion of your personal information, or object to its processing, by emailing sales@hitelecom.cn. We respond within a reasonable period. You may also lodge a complaint with your local data-protection authority.
8. Security
This website is served over HTTPS. Access to inquiry data is limited to authorized personnel, and we review our data-handling practices regularly. No method of transmission over the internet is completely secure, but we work to protect your information with appropriate technical and organizational measures.
9. Children
This is a business-to-business website and is not directed at children. We do not knowingly collect personal information from children.
10. Third-party links
Our pages may link to third-party services, such as our cloud platform demo or map providers. Their privacy practices are governed by their own policies.
11. Changes to this policy
We may update this policy from time to time. The “Last updated” date above indicates the current version, and material changes will be announced on this page.
12. Contact us
Shanghai Hitelecom Communication Technology Co., Ltd.
2nd Floor, Building 1, No. 116 Cheyang Road, Songjiang District, Shanghai, China
Email: sales@hitelecom.cn
Phone: +86-18616602589